Privacy Policy

Last updated: January 2026

The Wonky Bobbin (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy explains how we collect, use and store your information when you book or attend our workshops.

1. What information we collect

When you book a workshop or contact us, we may collect:

Your name
Email address
Phone number (if provided)
Booking details (workshops attended, dates, payments)
Dietary requirements or allergy information (where relevant to catering)
Photo/video consent preferences
Any messages or enquiries you send to us

Payments are processed securely by Stripe and booking data is managed via Bookwhen. We do not see or store your full card details.

2. How we use your information

We use your information to:

Manage your workshop booking
Send booking confirmations and important event information
Ensure your safety, including awareness of allergies or dietary needs
Respond to your enquiries
Keep basic financial records for accounting and tax purposes
Share photos/videos only where you have given consent
We do not sell, rent, or trade your personal data

3. Photography and media

Photos or short videos may sometimes be taken during workshops for social media, website content, or promotional materials.

We will only use images of you if you have given consent via our booking form. You can withdraw your consent at any time by contacting us.

4. Lawful basis for processing

Under UK GDPR, our lawful bases for processing your data are:

Contract – to provide the workshop you have booked
Legal obligation – to keep financial records for HMRC
Legitimate interests – to manage and improve our services
Consent – for photography and any health/dietary information

5. How we store and protect your data

Your data is stored securely using trusted third-party platforms:

Bookwhen – booking management
Stripe – payment processing
Email providers for communication

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

We only keep personal data for as long as necessary, typically:Booking and financial records: up to 6 years (for tax/legal reasons)

Contact enquiries: up to 12 months
Photo consent records: until consent is withdrawn or no longer needed

6. Sharing your data

We only share your data where necessary, such as:

With catering providers (e.g. allergy information)
With payment and booking providers (Stripe and Bookwhen)If required by law
We never share your data for marketing by other companies.

7. Your rights

You have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate information
Request deletion of your data (where legally possible)
Withdraw consent for photos at any time
Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused

8. Contact

If you have any questions about this policy or your data, please contact:

The Wonky BobbinEmail: thewonkybobbin@gmail.com